At The Geek Shack, located at 36 Dundas St W, Trenton, ON K8V 3P2, we prioritize the privacy and security of our customers’ personal information. This Consumer Data Policy outlines our commitment to transparent data practices in accordance with applicable privacy laws.

1. Data Collection:
a. Purpose: The Geek Shack collects customer data to facilitate the provision of our products and services, improve customer experience, and ensure the security of transactions.
b. Consent: Customers’ explicit consent is obtained before collecting any personal information. Customers reserve the right to withdraw their consent at any time.
c. Types of Data Collected: The Geek Shack may collect the following types of data:

  • Contact information (name, address, email, phone number)
  • Purchase history
  • Loyalty program information
  • Preferences and interests related to our products

d. Children’s Privacy: The Geek Shack does not knowingly collect personal information from children under the age of 13 without parental consent.

2. Data Usage:
a. Service Enhancement: Customer data is used to enhance our products and services, personalize recommendations, and improve customer support.
b. Marketing Communications: With explicit consent, The Geek Shack may use customer data for marketing communications, including promotions and updates. Customers can opt-out of such communications at any time.
c. Third-Party Involvement: The Geek Shack may share customer data with trusted third-party service providers for specific purposes such as payment processing, shipping, and analytics. These providers adhere to strict data protection standards.

3. Data Security:
a. Security Measures: The Geek Shack implements robust security measures to safeguard customer data against unauthorized access, disclosure, alteration, and destruction.
b. Restricted Access: Access to customer data is restricted to authorized personnel who require it for business purposes. Regular security assessments are conducted to ensure compliance.

4. Data Retention:
a. Retention Period: Customer data is retained only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once data is no longer needed, it is securely deleted or anonymized.

5. Customer Rights:
a. Access and Correction: Customers have the right to access and correct their personal information. Requests for access or correction can be submitted by contacting The Geek Shack at the provided contact information.
b. Data Portability: Upon request, customers can receive a copy of their data in a commonly used and machine-readable format.

6. Policy Updates:
a. Notification: Any changes to this Consumer Data Policy will be communicated through appropriate channels to ensure customers are informed.
b. Effective Date: This policy is effective as of February 28, 2024 and will be reviewed periodically to ensure ongoing compliance with privacy regulations and best practices.

For inquiries or concerns related to this policy, please contact The Geek Shack at:

  • Address: 36 Dundas St W, Trenton, ON K8V 3P2
  • Telephone: (613) 392-3787

By engaging with The Geek Shack, customers agree to abide by the terms outlined in this Consumer Data Policy.